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Housekeeping · the turn sequence, cited step by step
- Housekeeping6
- Maintenance2
- Reception1
Three agents. One workspace.
Your hotel's own operational data, three agents that act on it, and the apps your staff already work in — inbox, tasks, shifts, knowledge, flows.
34rooms6 still due
34rooms
28rooms
11open
02rooms
treema/activity · marina bay · night
02:14:07▸message.in guest:s.klein
02:14:09▸gex.classify intent:late-arrival
02:14:12▸gex.draft reply → review
02:16:40▸escalate desk → duty manager
02:18:03▸@karim.r reply.approved
02:18:05▸task.create keys · room 412
03:02:55▸sop.cite housekeeping/turndown
05:41:19▸task.done room 118 · a/c reset
06:50:00▸briefing.compile night → morning
06:50:02▸handover.sent karim.r → lena.m
Late arrivalMarina Bay Hotel · Room 412
18/ 30 min
- 16
- 14
- 69
- 09
One agent per domain. Guest, operations, asset.
34rooms6 still due
34rooms
28rooms
11open
02rooms
treema/activity · marina bay · night
02:14:07▸message.in guest:s.klein
02:14:09▸gex.classify intent:late-arrival
02:14:12▸gex.draft reply → review
02:16:40▸escalate desk → duty manager
02:18:03▸@karim.r reply.approved
02:18:05▸task.create keys · room 412
03:02:55▸sop.cite housekeeping/turndown
05:41:19▸task.done room 118 · a/c reset
06:50:00▸briefing.compile night → morning
06:50:02▸handover.sent karim.r → lena.m
Late arrivalMarina Bay Hotel · Room 412
18/ 30 min
GEX
Reads every inbound guest message, sorts intent from sentiment, drafts the reply, and escalates the ones a person should answer.
LORA
Turns shift handovers, tasks and department SOPs into work that actually gets assigned, with the procedure cited next to it.
SAM
Watches the numbers across the portfolio and says something when a line moves in a way the last four weeks did not predict.
Every message read. The reply already drafted.
Guest messages land in one inbox, whatever channel they arrived on. GEX reads intent and sentiment, drafts the reply, and moves the ones that need a person to the top of the list.
GEX
The handover that actually happened.
Shift briefings, the cleaning board, tasks with checklists and recurrence. LORA turns what was said at handover into work assigned to a name, with the procedure sitting next to it.
LORA
The line that moved before anyone asked.
SAM watches every property in the workspace and says something when a number moves in a way the last four weeks did not predict. The pack for the review is written before the review, not during it.
SAM
Eight flows the product runs today.
A flow starts with something that actually happens — a message, a shift ending, a month closing — and ends with work assigned to a person or a record updated. Pick an agent, then a flow.
GEX reads every guest message, works out what is actually being asked, and turns it into work someone can pick up.
A guest message becomes a task and a richer profile.
Every message arrives. A few of them need you.
Guest messages walk the same five steps. GEX takes them as far as it honestly can, then puts what is left in front of a person.
- 5
- 1,840 → 60
- Hover or click any step above.
Ask in a sentence. Get the procedure.*
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Duty manager up to the set limit · above it, the GM
- Reception4
- Finance2
- F&B1
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Move the guest first · maintenance on call · procedures cited
- Maintenance5
- Reception3
- Housekeeping2
Run the hotel, not the group chat.
Signup isn't self-serve yet. We build the workspace ourselves — your properties, your departments, the procedures you already have — and walk you through it before your team logs in.
